Five Stars Awarded to Adventist Health Glendale

Centers for Medicare & Medicaid Services (CMS) created the Overall Hospital Star Ratings program to help patients and their loved ones compare hospitals. The federal agency assigns star ratings to more than 4,500 hospitals nationwide based on their performance across seven quality performance areas: mortality, safety of care, readmission, patient experience, effectiveness of care, timeliness of care and efficient use of medical imaging.

Only 8% of hospitals nationwide and 11% statewide and just five hospitals in the greater Los Angeles area achieved this five-star rating.

“I’m incredibly proud of our hospital’s achievement,” said Alice Issai, president of Adventist Health Glendale. “These five stars represent the commitment of our physicians and staff to deliver high-quality care to our patients in a safe and compassionate environment. Joining this elite group of hospitals is further evidence of our patients’ positive experiences and successful outcomes while in our care; it’s clear we are a beacon for quality care in the region.”

Dr. Steven Brass, medical officer for the hospital, added, “This achievement is only possible with smart leadership and the dedication of our physicians, clinical staff and associates to high-reliability care with a laser focus on ensuring the best care for our patients. It echoes the recognition we’ve received from The Leapfrog Group, U.S. News’ ‘Best Hospitals’ and others. However, quality never rests on its laurels. We will continue to pursue excellence in quality care.”

Hospitals receive an Overall Star Rating (1, 2, 3, 4 or 5 stars) and a performance category for each measure group (i.e., above the national average, same as the national average, or below the national average). The Overall Hospital Rating provides consumers with a simple overall rating generated by combining multiple dimensions of quality into a single summary score.

View Adventist Health Glendale’s five-star rating on the Hospital Compare website.