Crossword Puzzle & Solution

Though we typically don’t include the crossword puzzle and solution online (it’s usually a print only submission) it was discovered that the answers for the Feb. 22 issue were not provided. Below is the puzzle and solution; the solution will also be included in the Feb. 29 issue of the paper. We apologize for the […]

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GLENDALE KIWANIS The Kiwanis Club of Glendale meets on Fridays at noon. On Friday, Feb. 23, Kyle Duncan and his team from JRAY will be making a presentation. The cost to attend Friday meetings, which includes lunch and program, is $20. All are welcome. The Club meets Friday afternoons at the Elks Lodge, 120 E. […]

PROBLEM SOLVED <<< BY CHRISTOPHER ELLIOTT

UPS lost my package. Why is Amazon still charging me? After UPS loses Vanessa Armendariz’ return package to Amazon, she can’t get her money back. Whose responsibility is this? And should she have to pay for someone else’s mistake?  Question: I purchased three items from Amazon that I returned via UPS. UPS has admitted to […]

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GLENDALE KIWANIS The Kiwanis Club of Glendale meets on Fridays at noon. On Friday, Feb. 16, Holy Family Builders Club will be taking over the meeting! The cost to attend Friday meetings, which includes lunch and program, is $20. All are welcome. The Club meets Friday afternoons at the Elks Lodge, 120 E. Colorado St. […]

PROBLEM SOLVED <<< BY CHRISTOPHER ELLIOTT

My HP laptop never got returned to me. How do I get it back? The touchscreen on Satoaki Omori’s new HP laptop computer doesn’t work and the computer has been discontinued. Can he get a full refund – or at least a repair? Question: I recently had a very, very painful experience when I bought […]

PROBLEM SOLVED <<< BY CHRISTOPHER ELLIOTT

PROBLEM SOLVED <<< BY CHRISTOPHER ELLIOTT

My steam mop broke! Why won’t Amazon clean up this mess? Roy Gregston’s Hoover Complete Steam Mop breaks down only a few months after he buys it from Amazon. Even though he has a three-year extended warranty, no one will cover it. What’s going on? Q: Last year, I purchased a Hoover Complete Steam Mop […]

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GLENDALE KIWANIS The Kiwanis Club of Glendale meets on Fridays at noon. On Friday, Feb. 8, attendees will discover that love is in the air when Club member Alex Parajon presents “The (Almost) Newlywed Game.” The cost to attend Friday meetings, which includes lunch and program, is $20. All are welcome. The Club meets Friday […]

PROBLEM SOLVED <<< BY CHRISTOPHER ELLIOTT

PROBLEM SOLVED <<< BY CHRISTOPHER ELLIOTT

“Burned” by my Hamilton Beach toaster oven. Why can’t I get a refund?   Illustration by Dustin Elliott   Ronald Crossley’s Hamilton Beach toaster oven doesn’t work. And apparently neither does the Hamilton Beach customer service department. How does he get this appliance fixed?   Q: I returned a Hamilton Beach toaster oven earlier this […]

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GLENDALE KIWANIS The Kiwanis Club of Glendale meets on Fridays at noon. On Friday, Feb 1, Club President Irma Villegas will give a craft talk to the Club. The cost to attend Friday meetings, which includes lunch and program, is $20. All are welcome.The Club meets Friday afternoons at the Elks Lodge, 120 E. Colorado […]

PROBLEM SOLVED <<< BY CHRISTOPHER ELLIOTT

PROBLEM SOLVED <<< BY CHRISTOPHER ELLIOTT

How do I get PayPal to reverse a fraudulent charge for $2,600? Can you help? PayPal won’t refund an unauthorized charge on John Boham-Cook’s account, even though it reversed two others by the same fraudster. How can he get the company to see things his way? Q: I had three unauthorized transactions on my PayPal […]

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