Starting on Monday, Feb. 9, the Permit Services Center implemented new public counter hours to provide customers with in-person access to permit support in the afternoon for two days every week. 

Customers will have access to permit assistance from 1:30 p.m. to 4 p.m. on Tuesdays and Thursdays. The new hours also more closely align with permit counter hours at Glendale Water & Power (GWP), allowing customers to maximize their permit support when they visit the Glendale Civic Center. 

The new hours will be paired with staff who will exclusively support customers at the counter, providing a more efficient customer experience. 

The Permit Services Center will remain open from 7 a.m. to noon, Monday through Thursday, and will be closed on Fridays. 

The City of Glendale encourages all customers to provide feedback on permit services in-person at the counter or via email at Engage@GlendaleCA.gov. Learn more about permit services at the City of Glendale at GlendalePermits.org.

Provided by City of Glendale