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Termite Company Warranty

Dear Phyllis,
We just closed on our home and discovered termite droppings. We did have a termite inspection which indicated there were no termites. We contacted a different company to do an additional inspection and were advised that we need to have the house fumigated and some repair work done. We have already moved everything into the house and are very concerned about having the house fumigated with all of our belongings in it.

What do you think we should do next?
First-Time Buyer

Dear First-Time Buyer,
Regarding your concern about fumigation, it’s understandable to be worried about the safety of your belongings. However, professional fumigation companies are experienced in handling delicate items and will usually provide instructions on preparing your home and belongings for the fumigation process. Your termite company should provide you with specific instructions on how to prepare for the fumigation and what to do afterward to ensure your safety.

I had a similar situation earlier this year. The seller provided my client with a termite report and a clearance. During our inspection, we had our own termite company conduct an inspection and our company called for repairs and fumigation. Typically, a one-year warranty from the completion date will cover any termite infestation or repairs. Ask your Realtor to help you navigate this process. They should contact the seller’s company and send them a copy of your most recent termite report. Your Realtor should request that the seller’s company come out to reinspect. Assuming they agree with your recent report, they are responsible for the fumigation and any repairs for the one year from their clearance. If they don’t agree with your report, you may need a third opinion.

It’s important to take action to address the termite issue as soon as possible as termites can cause significant damage to your home in a short period of time. Your Realtor should guide you through this process.

If you are unable to come to an agreement with the seller’s termite company, you can file a complaint with the structural pest control board. Their phone number is (916) 561-8700.